The right Information to the right People at the right Time
The end of scattered information that slows you down - SAM - your workflow companion.
Finding the right instructions takes too much time
Employees often waste valuable time searching for instructions—only to wonder if they’re looking at the latest version. Without clear guidance at the right moment, tasks take longer, and mistakes become more likely.
SAM eliminates the guesswork by delivering the right user instructions to the right person at the right time. By linking process activities to specific roles, SAM ensures that employees always have up-to-date instructions available in their Companion—no searching, no second-guessing, just the right guidance when they need it.
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Training often feels disconnected from daily work
Employees struggle to find the right training at the right time, leading to outdated skills, inefficiencies, and inconsistent performance. Without structured learning, staying up to date becomes a challenge.
SAM solves this by delivering relevant exercises directly to employees in their Companion. By linking learning paths and modules to specific roles and processes, SAM ensures training is always accessible and structured. With exercises categorized into Due, Current, and Future, employees stay on track and ready to deliver operational excellence—without the guesswork.
Project tasks easily get lost in the shuffle
Without a clear overview of assigned tasks, employees can struggle to prioritize their work, leading to missed deadlines and inefficiencies. Important tasks risk being overlooked, slowing down project progress.
SAM keeps everything in one place by displaying assigned project tasks directly in the Companion. Employees can instantly see what needs attention now, in the future, or if anything is overdue, ensuring better focus, smoother workflows, and on-time project delivery.
Support requests disrupt workflow and can be redundant
Employees often have to leave their tasks to submit support tickets, breaking their focus and slowing down progress. Additionally, without visibility into existing requests, duplicate tickets can be raised, wasting time and resources.
SAM streamlines support by allowing employees to submit tickets directly from their Companion, without leaving their workflow. By connecting tickets to specific processes, SAM provides valuable insights into process performance. Plus, if someone else has already raised a similar issue, employees will see it, avoiding unnecessary duplication and ensuring faster resolution.
